1. Data Controller
Within the scope of Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data Mermaid Diving Club ("Company") within the scope specified below.

2. Your Processed Personal Data
The following personal data may be processed within the scope of your use of the services offered by our company:

  • Credentials Name, surname, date of birth, ID number

  • Contact Details: Telephone number, e-mail address, address details

  • Payment Information: Bank account details, credit card details (only used during the payment process, not stored)

  • Diving Certificate Information: Diving certificates such as CMAS, PADI, SSI

  • Health Information: Health information required for diving (requested for diving safety only)

3. Purposes of Processing Personal Data
Your collected personal data is processed for the following purposes:

  • Creating and managing dive bookings,

  • Establishment and performance of contracts,

  • Realisation of payment transactions,

  • Carrying out customer service activities,

  • Fulfilment of legal and regulatory obligations,

  • Transmission of marketing and campaign announcements (with your consent).

4. Method and Legal Grounds for Collection of Personal Data
Your personal data are collected by the following methods:

  • Website: www.mermaiddivingclub.com bookings and membership registrations made through,

  • Telephone & E-mail: Information shared within the scope of customer support and booking processes,

  • Physical Forms: Forms filled in for diving training and events,

  • Legal Obligations: Information required by the relevant legislation.

The legal grounds for processing your data are as follows:

  • KVKK Article 5/2-a: Explicitly stipulated in the laws,

  • Article 5/2-c of KVKK: Necessary for the conclusion and performance of a contract,

  • Article 5/2-ç of KVKK: Fulfilment of our legal obligation,

  • KVKK Article 5/2-f: It is necessary for our legitimate interests (e.g. improving service quality, ensuring customer satisfaction).

5. Sharing Personal Data with Third Parties
Your personal data may only be shared with third parties in the following cases:

  • Legally Authorised Institutions: If requested by courts, prosecutor's offices and other authorised public authorities,

  • Service Providers: Payment systems, IT infrastructure providers and logistics companies, where necessary for the provision of services,

  • Insurance Companies: In cases where diving insurance is required.

6. Storage Period of Your Personal Data
Your personal data will be stored for the period required by the purpose of processing and will be destroyed at the end of certain periods in accordance with legal obligations.

  • Booking and service records: 10 years

  • Billing and payment information: 10 years

  • Communication records: 3 years

7. Your Rights under KVKK
Pursuant to Article 11 of the LPPD, you have the following rights:

  • To learn whether your personal data is being processed,

  • If processed, to request information about it,

  • To learn whether your personal data is used in accordance with its purpose,

  • Request correction of incomplete or incorrectly processed personal data,

  • Request the erasure or destruction of your personal data,

  • Request notification to the relevant third parties in case of correction, deletion or destruction of your data,

  • Object to the occurrence of a situation against you as a result of the analysis of your processed data through automated systems,

  • To demand compensation for your damages in case you suffer damage due to unlawful processing.

8. Application and Contact
You can submit your requests regarding your personal data by using the following contact details Mermaid Diving Club you can forward it:

📍 Address: Reis Pir Boat, Cumhuriyet Mahallesi, Belediye Marina, 48303 Fethiye/Muğla
📞 Telephone: +90 532 207 48 90
📧 Email: info@mermaiddivingclub.com

Your applications should be submitted as soon as possible and at the latest 30 days will be responded within this period. You can submit your requests free of charge within the framework of KVKK, but in cases that require additional costs A fee may be charged according to the tariff determined by the Personal Data Protection Board.

As Mermaid Diving Club, we care about the security of your personal data and we carry out all our transactions in accordance with KVKK. You can contact us for more information.