As Mermaid Diving Club, we are sensitive about protecting the personal data of our customers. This Privacy Policy, www.mermaiddivingclub.com It contains information on how the information collected within the scope of the website and services is used, stored and protected.

1. Personal Data Collected

The following personal data may be collected by Mermaid Diving Club when users visit our website, make reservations and use our services:

  • Credentials Name, surname, date of birth

  • Contact Details: Telephone number, e-mail address, address

  • Payment Information: Credit card, bank account details (only used for payment transaction and not stored)

  • Diving Certificate Information: Diving certificates such as CMAS, PADI, SSI

  • Health Information: Health information required for diving safety

  • Device and Usage Information: IP address of your visit to our website, browser information and usage data collected through cookies

2. Purposes of Use of Personal Data

The personal data collected are processed for the following purposes:

  • Creating and managing dive bookings,

  • Realisation of payment transactions,

  • Providing customer service support,

  • Transmission of campaign and promotion announcements (with your consent),

  • Fulfilment of legal obligations,

  • Improving the website experience and ensuring security.

3. Protection and Storage of Personal Data

  • Mermaid Diving Club takes the necessary technical and administrative measures to ensure the security of personal data.

  • Data, only for the period required by the relevant legislation stored and securely destroyed at the end of this period.

4. Sharing Personal Data with Third Parties

Mermaid Diving Club may collect your personal data does not share with third partiesData can be shared only in the following cases:

  • Legal Obligations: Courts, official authorities and situations that must be shared by law,

  • Service Providers: Payment systems, IT infrastructure providers and logistics companies and the conditions required for service provision,

  • Insurance Companies: Where required under diving insurance.

5. Cookies and Usage Policy

Cookies are used on our website to improve the user experience. Cookies can be used for the following purposes:

  • To enable you to use the site more efficiently,

  • Personalising site content,

  • To make visitor analyses.

You can block or delete the use of cookies in the browser settings. However, some of our services may not function properly if cookies are disabled.

6. User Rights

Users have the following rights under the Personal Data Protection Law No. 6698 (KVKK):

  • To learn whether their personal data is being processed or not,

  • If processed, to request information about it,

  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,

  • To request correction of personal data in case of incomplete or incorrect processing,

  • Request deletion or destruction of their data,

  • In case of correction, deletion or destruction of personal data, to request notification of these transactions to the relevant third parties,

  • Object to the occurrence of a result to their detriment due to the analysis of their data exclusively through automated systems,

  • To demand compensation for damages in case they suffer damage due to unlawful processing of their personal data.

7. Privacy Policy Updates

This privacy policy may be updated from time to time. Updates become effective upon posting on our website. Therefore, we encourage you to check our policy regularly for the most up-to-date information.

8. Contact Information

You can contact us for questions about our privacy policy or your personal data:

📍 Address: Reis Pir Boat, Cumhuriyet Mahallesi, Belediye Marina, 48303 Fethiye/Muğla
📞 Telephone: +90 532 207 48 90
📧 Email: info@mermaiddivingclub.com

As Mermaid Diving Club, we attach importance to the security of your personal data and carry out all our transactions in accordance with legal regulations. You can contact us for more information.